The Director of Boston University’s Geneva Program oversees all aspects of the University’s study abroad programming delivered in Geneva, including management and recruitment of staff, program budgets, internship placements, student life and excursions, housing/office operations, immigration, student emergency response, health and safety, and curriculum development/revision. The Director also builds and maintains relationships with institutions and organizations in Switzerland that directly relate to program operations, including academic partners and international organizations. The Director takes an active role in the University’s effort to publicize BU Study Abroad, a division of BU’s Global Programs office, and reach enrollment goals for the Geneva Program.
Working in close collaboration with Global Programs leadership and other BU colleagues, the Director will also support as appropriate the University’s effort to build its global engagement. This may include a variety of efforts to advance the profile of Boston University in Switzerland by facilitating collaborations with organizations and academic institutions, assisting BU faculty and staff in Switzerland, and supporting the planning of strategic BU events in Switzerland. The position reports directly to the Executive Director of Study Abroad.
This position is based full‐time in Geneva, Switzerland, and appropriate permit/authorization to work in Geneva is required for consideration. The director is an employee of BU Geneva, with a benefits package appropriate to Switzerland.
Key Areas of Responsibility:
Finance and Operations (25%):
- Oversee the operating budget for the program and review and approve monthly expense reports submitted to BU Global Support Finance Team.
- Manage the program's bank accounts, with signatory authority on any local accounts.
- Manage relationship with local accountant and coordinate with Global Support and Study Abroad to ensure proper tax reporting and filings are met.
- Manage housing operations and facilities for student dormitory with 50+ beds, including oversight of repairs and other building work.
- Oversee the operational needs of the program as they relate to office space, equipment, furniture, etc.
- In coordination with Global Support and Study Abroad, ensure compliance with local laws, including registration of the program, employee taxation, property regulations, and any other legal policies and procedures as they affect the program. Keep BU Global Programs leadership informed of changes in local legislation and national regulations as they pertain to the program.
Academics & Student Programs (25%):
- Oversee curriculum delivery and hiring/oversight of faculty with guidance from BUSA;
- Ensure the academic integrity of the program, including evaluation and assessment processes, grades, student progress, and compliance with all academic policies and procedures of Boston University, working in conjunction with BUSA Academic Affairs;
- Build and maintain collaborative and strong relationship with the University of Geneva to develop and oversee curricula and ensure the academic integrity of the program as well as the academic success of the students.
- Build and maintain collaborative and strong relationship with the European Organization for Nuclear Research (CERN), UN and other multinational organizations, and IGOs/NGOS for research and training opportunities.
- Ensure the program is in compliance with all academic policies and procedures of Boston University, working in conjunction with BU Study Abroad and BUSA Academic Affairs.
- Develop, expand and nurture the network of internship providers essential to the success of the internship component of the program.
- Lead cultural & academic excursions, orientations, and other extra‐curricular activities.
- Liaise between students and their internship providers when needed throughout the semester, in particular where issues are elevated from other staff members.
Health, Safety, and Security (20%):
- Oversee all aspects of health, safety, and student life for the program as a first responder, including facilities, excursions and other cultural activities, student and staff wellbeing, potential health and safety concerns with hosting US students in close consultation with the Director of Operations, Study Abroad and the Associate Director, Health, Safety and Security on the Global Support team.
- Act as first responder in close consultation with the Boston‐based Safety Management Team, including, as appropriate, the VP/AP Global Programs, Executive Director, Study Abroad, health and safety staff, Deans, and others as needed (this includes on‐call responsibilities and after‐hours coordination and management of emergencies
Personnel and Human Resources (15%):
- Work with Study Abroad and Global Support teams on all staffing change requests and employee hiring matters.
- Supervise all full‐ or part‐time staff members of the program, including, where relevant, student employees, to include instructing, planning and assigning work, maintaining standards, coordinating activities, acting on employee problems, selecting new employees. Review and evaluate work for effectiveness, accuracy and adherence to department policies.
- Participate in and contribute to the University’s effort in publicizing BU Study Abroad, with specific reference to Geneva programs, and including outreach to non‐BU partner schools;
- Work closely with the Study Abroad Executive Director and Associate Director, University Relations and Campus Outreach, and other members of Global Programs in branding the program.
- Coordinate as appropriate with the Global Support Communications team;
- Foster alumni relations with graduates of the program and assist in the efforts of Boston University’s Office of Development and Alumni Affairs as needed; assist other University offices as needed.
Strategic Planning & Program Development (5%)
- Work with the Study Abroad Executive Director, Vice President and Associate Provost for Global Programs, and other Global Programs staff on the development of new program initiatives, their development and implementation.
- Participate in the strategic planning process and review for the program. Analyze the strengths, weaknesses, opportunities, and threats of the program from an operational, financial, legal and academic perspective.
- Update the Executive Director on the presence of other study abroad providers in the area, make recommendations on areas of development.
- Submit a report at the end of each calendar year outlining the highlights and issues of the program as well as areas of development.
Job Requirements – Qualifications, skills and attributes required for the role:
- Minimum Master’s degree; Doctoral degree preferred but not required for qualified applicants;
- 10 years professional work experiences in higher education and/or international education administration;
- Experience working with American students traveling abroad and strong understanding of American higher education administrative and academic practices;
- Experience in Geneva, including interactions with international organizations and NGOs, strongly desired;
- Excellent managerial, communication and organizational skills in a cross‐cultural environment, the ability to work cooperatively with administrators, faculty, students and staff on‐ and off-campus; the ability to communicate professionally and clearly in writing and orally; the proven ability to manage people and projects effectively; must be able to multi‐task and manage competing priorities;
- Proven ability to manage people and projects effectively;
- Exercise of sound judgement and appropriate response in emergency situations involving students;
- Must manage expectations with diplomacy and manage competing priorities;
- Travel to the US for meetings and recruitment several times each year, and within Switzerland for program activities.
- Proficiency in written and spoken French and English.
- This position is based full‐time in Geneva, Switzerland, and appropriate permit/authorization to work in Geneva is required for consideration.
- The Director has contact with all coworkers and interested parties in the program, including students, alumni, parents, staff, faculty, vendors, distinguished guests, community leaders, etc. All interaction with the constituents must be professional and uphold the standards of the Boston University faculty and staff codes of conduct.
- Confidential data: All information (written, verbal, electronic, etc.) that an employee encounters while working at Boston University Study Abroad Geneva is considered confidential. Director must adhere to Boston University policies, department guidelines/policies and all applicable laws and regulations at all times.
- Applicants should submit CV and cover letter to firstname.lastname@example.org